Regional Services and Support for School Customers

EdFund School Services

PO Box 419046
Rancho Cordova, CA 95741-9045

Phone 877.233.3863
Fax 916.526.8497
(Note: To refer a borrower to EdFund, please see contact information for borrowers.)

EdFund client relations staff is located throughout the country to serve you. Client relations managers provide school customers with:

Training and technical assistance

• on-site training
• instructional materials for student loan processing
• installation and training for software products
• IDs and passwords to maintain school system security

Consultation and guidance

• entrance and exit interview consultation
• default management services
• policy and procedure guidance

Student loan and grant processing services

• responses to loan status inquiries
• up-to-date reports and report downloading via computer
• phone consultation to schools working rejects
• services to improve and streamline processes
• in California , problem resolution assistance in all areas of loan and Cal Grant processing