Default Prevention Essentials
Do you need help managing your cohort rates, assisting delinquent borrowers or maximizing your default prevention efforts? Take a look at our Cohort Years at a Glance document and review the list below to see what tools EdFund offers.
Cohort Management System®
The Cohort Management System (CMS) is a powerful online tracking system designed to help you manage borrower contact during grace, repayment and delinquency. The system organizes in-person meetings, letters, and facsimile and telephone borrower communications for maximum efficiency. It also generates borrower status reports. Once your school is signed up for CMS, you'll receive training, as well as a comprehensive user manual.
Sign up for CMS through your client relations manager.
Delinquent Borrower Counseling Guide
For contacting delinquent borrowers by telephone. Walks you through the steps necessary to resolve delinquency. Also provides suggested scripts and written guidelines.
Order Publication Number: L-84
CMS® Connection online newsletter
CMS Connection offers tips and techniques for reducing your school's cohort default rate using the Cohort Management System. Includes FAQs.
Subscribe to CMS Connection
Customized Analysis
Default Prevention Implementation Plan
A default prevention specialist can help enhance your current default prevention program. After gathering data through a campus survey, a final implementation plan is presented. Our goal is to ensure you have all the essential tools in place to manage your default rate.
Defaulter Analysis
Identify patterns unique to your defaulted borrower by downloading National Student Loan Data System reports and importing them into EdFund's defaulter analysis spreadsheet. Enhance your on campus efforts on results.
For a customized analysis contact your client relations manager.
Simulated Loan Detail Report
Who is delinquent on a loan, who has defaulted or cancelled, who is in deferment or forbearance, who has had their loan discharged. Available from the Cohort Management System's “Report” section.
Default Management Report
Reflects lender contact with certain borrowers, such as a request for additional default aversion assistance or an update to a delinquent status. Available weekly.
Incorrect Data Challenge
Your draft cohort default rate is released in mid-February each year by the U.S. Department of Education. You have 45 days to review this data for accuracy, and you have the right to appeal any you feel are incorrect. This appeal is known as an Incorrect Data Challenge. A successful appeal could lower your official CDR published later in September each year.
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